We are looking for an experienced Operations Manager for our London Market team.
To be considered for this role you must have had experience in a similar role within the London Insurance Market.
The Operations Manager is responsible for• ensuring Arch London Market processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business;• the development and oversight of business processes making sure that they are delivered with organisational consistency, quality and control;• driving forward the processes and controls to deliver operational efficiencies and improved data quality and ensuring that operational controls are in place and are effective in accordance with key policies for consistency, quality and control; and• the continuous review and development of monitoring activity within the operations function capable of reporting key performance measures and exceptions.
• Evaluate key strategies within our operational framework and ensure processes are in place
Defining Processes• Work with leads in Underwriting, Claims and Finance to review existing processes; identify efficiencies and opportunities; define and implement change; with overall goal to monitor and improve processes and reporting.• Development of key process solutions, documentation and improvement across the London Market business and functions (eg underwriting, claims and finance) to ensure timely handling of transactions and appropriate data capture.• Collaborate with the IT teams to ensure that solutions meet the needs of the business and are successfully implemented.• Delivery of operational change arising as a result of system changes or new implementations• Identification of training and communication needs for staff and processes• Work with Compliance and Risk to ensure that there are sufficient controls in place.
• Technical knowledge of systems and key reports.• Solutions orientated, service focussed and ability to communicate effectively• Ability to multi task and be highly organised• Strong data analytic skills• Good organisational skills• Ability to work on their own and use their initiative• A flexible attitude as longer hours may be required at certain times.
• Minimum 10 years’ experience in the Insurance Industry• London Market experience (Lloyd’s and Company)• IRIS policy administration experience (preferred)
Ideally degree educated
Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.
Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.
Receptionist Role in GP Practice
Experience preferred
Hours required to include sessions from 8.30am-1.00pm & 2.00-6.30pm Monday to Friday
Busy GP Practice
Greeting patients, taking telephone calls, actioning incoming emails
Booking appointments, issuing repeat prescriptions, booking transport for hospital appointments, booking district nurses for housebound patients
Small friendly GP practice team
Busy environment
Commitment required
Team player
Supportive colleagues
To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information (electronic and hard copy), assisting patients, patient registration as required and processing of repeat prescriptions in electronic and hard copy format, including online requests. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The Village Surgery
113 East Barnet Road
Barnet
Hertfordshire
EN4 8RF
VistaJet is the first and only global aviation company, attracting unprecedented demand from customers thank to the simplicity of its tailored business jet programs and its commitment to operating the world’s largest wholly-owned large cabin private jet fleet, embracing the highest levels of service, safety, security, reliability and value.
Our Finance team is looking for a Billing Coordinator to manage the end-to-end billing process for a dedicated group of Program clients.
VistaJet’s signature Program membership offers customers a bespoke subscription of flight hours on its fleet of mid and long-range jets, to fly them anytime, anywhere.
On-Call duty during weekends will be needed. The schedule is alternated between team members.
Torrington Park Group Practice, North Finchley, London N12
This is an excellent opportunity to join our friendly established training practice in North Finchley.
The post requires someone with initiative, enthusiasm, excellent communication skills and empathy with patients and colleagues. Well organised, reliable and with a flexible approach to team work. The role involves reception and admin duties both patient facing and over the phone.
You will need excellent organisational, communication and interpersonal skills, along with the ability to work as part of a team while managing your own work load.
A varied role you will need to be able to multi task while keeping calm under pressure, be able to show empathy and patience when dealing with patients. Good IT skills are essential.
Experience of Emis Web clinical system is desirable however full training will be provided for the right candidate.
As this is an ever changing environment we do ask that you are flexible and adapt to change easily. You will be required to help with cover when colleagues are on leave.
You will be working with a friendly team of GPs, Nurses, Health care assistants and administration staff. We share premises with other organisations, and have parking facilities.
We are a forward thinking practice and encourage new ways of working by becoming more digital and less paper orientated.
This is a very rewarding role for the right person.
Job description
Job responsibilities
JOB DESCRIPTION
JOB TITLE: Medical Receptionist
REPORTS TO: Practice Manager and Reception Manager
Job Summary:
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.
Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Job Responsibilities:
Administration:
Reception:
Appointments:
Computer:
Telephone:
Mail handling:
Other Tasks:
Staff Communication:
Chaperone:
Confidentiality:
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Personal/Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Contribution to the Implementation of Services:
The post-holder will:
Torrington Park Group Practice
Torrington Park Health Centre
16 Torrington Park
London
N12 9SS
http://www.torringtonparkgrouppractice.nhs.uk/welcome,48540.htm
The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from the newspaper to conferences, business information and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
The Facilities Team are responsible for ensuring that our offices are able to provide a safe and pleasant work environment for all of our colleagues. You will Manage administrative support to the European Facilities Manager and the Facilities Team.
This is a fixed term contract position for 12 months.
How you will contribute?
The ideal skills for this role include:
You will be answering the telephone, booking appointments, dealing with patient queries.
You will be trained to issue prescriptions, register new patients.
This is a very busy practice and you will be an integral part of the practice team
You need to be able to work alone and part of a team.
A good knowledge of English is necessary and you must be computer literate and able to multi task.
You will need to be able to cover for holidays and sickness for your colleagues
We are a very friendly team made up of 10 receptionists, 1 administrator, practice manager, 3 nurses and 5 GP's
You will be enrolled into the NHS pension scheme
JOB DESCRIPTION
JOB TITLE: RECEPTIONIST/ADMINISTRATOR
REPORTS TO: PRACTICE MANAGER
Job summary:
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Confidentiality:
Health & safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Personal/professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Contribution to the implementation of services:
The post-holder will:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
THE OLD COURTHOUSE SURGERY
27 WOOD STREET
BARNET
HERTS
EN5 4BB
At Aldi, you'll never find yourself bored and twiddling your thumbs on the till as a Store Assistant. In fact, time will fly by.
You'll do everything from checking off deliveries to dealing with enquiries or ensuring that the shelves are fully stocked with well-presented products. And, of course, you'll provide excellent customer service at all times by attending to customer needs in a prompt and friendly way. It's a really fast-paced environment, and everyone understands exactly what needs to happen to make their store a success – and gets on with doing it. There's a real family feel here, and we all pitch in as part of a close-knit team.
BenefitsWe’re good at lots of things at Aldi, but we’re particularly good at looking after our people.
• Market leading package – Yes, the rumours are true. We pay incredibly well! • Nice working environment – Fresh. Energized. Attractive. It’s the kind of place where you can do great things. A place where your ideas will be heard. • Excellent work-life balance – Plenty of time off, fantastic benefits and some decent salaries to holiday in style. • Great opportunities to develop – We’ll value you for what you can do, rather than where you’ve come from. So we’ll accept, recognise and often implement your ideas and recognise your contribution.At Ogilvy we make brands matter.We make them matter for years, for quarters and for right now.There is a prevailing wisdom or narrative that perhaps brands no longer matter as much in the era of micro-targeting, technology and perfect data.But we believe that brands have never mattered more as navigation aids and beacons of trust for consumers.We are 1000 creative problem solvers working together to get to less ordinary answers to client’s challenges.If that sounds like somewhere you want to be, read on…
Behaviours
We’re problem solvers. We don’t just spot problems (that’s the easy bit) we come up with smart, creative solutions.
We’re active. We don’t sit around assuming someone else will make something happen, we’re driven to get up and do it ourselves.
We’re always hugely ambitious for the work. Not content with ‘good enough’ because we all know that’s not actually good enough.
We’re adaptable, not inflexible. That way we’re always open to explore new ideas, experiences and channels.
We’re team players, not lone wolves. Because we’d be crazy not to make the most of the huge pool of talent around us. Plus it’s much more fun to work together.
We use our EQ, as well is our IQ. People who ‘get’ people are so much better at their jobs, and nicer to be around. If this sounds like a team you’d like to be part of, please get in touch
Role Summary
You will be an Account Executive working on health & wellness campaigns for Boots, and beauty brands such as Botanics (owned by the Walgreen Boots Alliance). As part of WPP, Ogilvy is the agency of record for Walgreen Boots Alliance, and you will be part of a dedicated PR team of people across the business.
You must have some experience in health, wellness and beauty PR, and have built up some good media contacts in consumer press. You should be confident at pitching in stories and able to secure coverage across a range of titles. You should also have a good understanding of the influencer landscape in beauty, health and wellness.
You will enjoy working in a fast paced environment, and be confident in juggling different projects, and managing different deadlines.
You will be comfortable presenting to clients and building relationships with clients. You will also be comfortable with managing some admin duties such as coverage tracking, evaluation and competitor reviews.
Here’s what you’ll bring to the table
North Middlesex University Hospital is one of London’s busiest acute hospitals, serving more than 350,000 people living in Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.
We are an integrated provider with a full range of adult, elderly and children's services across medical and surgical disciplines including community 0-19 yr old services in Enfield. Our specialist services include stroke, HIV/AIDS, cardiology, haematology, diabetes, fertility and orthopaedics. Our sickle cell and thalassaemia department is nationally recognised as a leading centre for these diseases. Every day, on average, we see 500 patients in A&E; 15 babies are born in our maternity unit; about 450 inpatients are cared for on our wards; about 50 patients have major or minor surgery in one of our 10 operating theatres; and about 800 people attend our outpatients clinics.
At North Middlesex University Hospital, you’ll find a team that truly believes in living our values in everything we do. We are caring, we are fair and we are open.
Band 2- Apprentice Assistant Patient Pathway Coordinator
An excellent opportunity has arisen for an enthusiastic and highly motivated Apprentice Assistant Patient Pathway Coordinator to join a busy team in our Paediatric Team.
We are looking for a friendly, dedicated and well motivated individual to be the face of our service. You will work flexibly as part of a team to ensure a high level of service is provided.
The North Middlesex University Hospital is in the forefront of new working practices where ongoing training and colleague support in cross-cover are essential components. You will therefor need to have a flexible approach to work and be able to work efficiently and reliably whilst under pressure.
The ideal candidate will have excellent communication and time management skills, able to work on their own initiative and as part of team, organise and prioritise their daily workload.
Please ensure you read the job description and person specification attached below and ensure that your supporting information reflects this, as your application will be judged against this criteria.
As part of the apprenticeship programme you will be required to undertake a 15 month development programme in customer service through work based learning and by attending regular training sessions. Supervision and support will be provided during all tasks, enabling the apprentice to work within the organisation to gain experience, confidence and to deliver effective and safe patient focused support, to the designated team.
Please read the attached person specification carefully as you will need to meet the essential criteria in relation to qualifications. You will need to hold Maths and English (A-C) or equivalent functional skills level (2) and meet any essential criteria. All offers will be subject to proof of documentation and qualification.
If you do not hold the relevant qualifications you will be unable to apply for this particular role.
You will also need to be eligible to UK funding. If you are from outside the UK/EU/EEA you must provide evidence that you have legally resided within the UK for at least the previous three years before the start of learning.
For further details / informal visits contact:
NameJessica AustinJob titleService Manager - Children and Young PeopleEmail addressjessica.austin1@nhs.netTelephone number0785 220 1663
We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.
NMUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of NMUH will have their original documents verified using this technology.
By applying for this post you are agreeing to NMUH transferring the information contained in this application to its preferred applicant management system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Record (ESR) system and other secure, internal NHS workforce systems.
By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we want you to complete your e-learning modules prior to joining our organisation.
We are committed to equal opportunities in employment and offer a range of flexible working practices. Part-time and job share applications will be considered.
Employment with NMUH is offered subject to a six month probation period for all staff with the exception of Doctors in training and Consultant.
Property Sales & Lettings Administrator – Finchley
Salary £24,000
Working hours Monday – Tuesday 8.50 – 6.00pm
Our client is a leading multi award winning independent Estate Agency with two prominent offices covering North London. They provide a wealth of experience, expertise, local knowledge and a truly professional service. They are looking for a Sales & Lettings Administrator with previous property experience to join their team of property professionals.
The role will involve providing administrative support to the team and assisting with the smooth running of the office.
Typical duties will include:
To be considered for the Sales & Lettings Administrator position you must have:
This is a full time office based role and is an excellent opportunity for a positive, enthusiastic and determined individual to grow with the company.
If you are interested in this Sales & Lettings Administrator position and would like to know more please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
Posted
1 day ago
We are looking for an experienced Operations Manager for our London Market team.
To be considered for this role you must have had experience in a similar role within the London Insurance Market.
The Operations Manager is responsible for• ensuring Arch London Market processes are efficient, optimally support business needs and key initiatives, and the successful execution of the operational activity across London Market business;• the development and oversight of business processes making sure that they are delivered with organisational consistency, quality and control;• driving forward the processes and controls to deliver operational efficiencies and improved data quality and ensuring that operational controls are in place and are effective in accordance with key policies for consistency, quality and control; and• the continuous review and development of monitoring activity within the operations function capable of reporting key performance measures and exceptions.
• Evaluate key strategies within our operational framework and ensure processes are in place
Defining Processes• Work with leads in Underwriting, Claims and Finance to review existing processes; identify efficiencies and opportunities; define and implement change; with overall goal to monitor and improve processes and reporting.• Development of key process solutions, documentation and improvement across the London Market business and functions (eg underwriting, claims and finance) to ensure timely handling of transactions and appropriate data capture.• Collaborate with the IT teams to ensure that solutions meet the needs of the business and are successfully implemented.• Delivery of operational change arising as a result of system changes or new implementations• Identification of training and communication needs for staff and processes• Work with Compliance and Risk to ensure that there are sufficient controls in place.
• Technical knowledge of systems and key reports.• Solutions orientated, service focussed and ability to communicate effectively• Ability to multi task and be highly organised• Strong data analytic skills• Good organisational skills• Ability to work on their own and use their initiative• A flexible attitude as longer hours may be required at certain times.
• Minimum 10 years’ experience in the Insurance Industry• London Market experience (Lloyd’s and Company)• IRIS policy administration experience (preferred)
Ideally degree educated
Arch Insurance is a global insurer offering our clients superior coverage and service. We embody the Arch guiding principle of focusing on retaining experienced and talented employees to differentiate us from the rest of the pack. Our group operates from offices in the US, Canada, Bermuda, UK, Australia and South Africa, providing specialty risk solutions to clients worldwide across a wide range of industries. With over ten years of operating history and strong financial ratings, our track record remains solid.
Arch Insurance employs a disciplined underwriting approach and prudent risk selection across all types of business. Our mission is to provide our insureds with superb coverage and claims handling through careful and diligent underwriting of risks and business-friendly solutions. Across our global operations, Arch Insurance employees are ready to meet your needs with professionalism and excellence.