• Scheduling
• Carrying out requests from management as needed
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

A candidate from a Receptionist background

A competitive salary

Our client is looking for a weekend Receptionist

• Weekly pay
• Ongoing contract
• Days only shifts
• Accrue paid holidays
• Health & safety training and support
• Access to benefits scheme which includes 100's of high street discounts and much more!

• 8am - 3.30pm (Mon - Fri)

• £9.49 per hour

• Working as part of a team to produce Client documentation
• Meet the High Standards set within an environment of Quality and Excellence.
• Produce consistency in quality and quantity.
• Meet strict deadlines and Targets set.
• Monitor productivity
• Accurate completion of all required paperwork.
• Able to undertake other roles in the factory if and when necessary

• Previous print environment experience preferable
• Attention to detail
• Expereince working with computers
• Good communication skills and an understanding of verbal and written English
• Work to strict deadlines
• Meet targets
• Have a desire to progress
• You must be able to work all 3 shifts and rotate each week, with flexibility for overtime
• Excellent attendance levels and attitude

• Contacting our existing client base. 
• Making outbound calls 
• Taking Inbound calls from new customers 
• Delivering an excellent customer service experience at all times
• Using excellent empathy skills to help the customers as much as you can 
• Answering all questions and queries from the customer including issues with customer support.
• Dealing with Vulnerable customers and answering all inquiries with care 
• Handling a high volume of inbound calls 
• Making a high volume of outbound calls 

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Social distancing guidelines in place
• Virtual meetings
• Sanitisation, disinfection or cleaning procedures in place

Skills you will need as a Customer Service Advisor:

• 6 months customer service experience
• Clear criminal record (no unspent criminal convictions)
• References to cover the last 2 years of employment
• Computer literate with the ability to multitask and use multiple systems at any one time
• Objection handling techniques
• Effective questioning and listening skills

Mitie was founded in 1987, Mitie is the UK’s leading facilities management and professional services company, looking after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and government offices. Mitie has over 49,000 people, 100 office locations, and thousands of customers across the country, there’s no limit to what you can achieve if you work for us.

Are you looking for a rewarding role where you will be able to use your skills to make more of a difference than ever before? We are looking to recruit cleaning operatives to work at local CV19 test sites. Some of your responsibilities will be:

• Enable the testing process to be seamless, ensure that the test subjects experience is pleasant and managed in a professional way.
• Ensure testing booths are meticulously cleaned between appointments.
• Work as part of a team to ensure the overall cleanliness of the test site.
• To ensure that social distancing is undertaken
• Be vigilant at all times when on site ·
• Be able to work the 12 hour shift pattern: 4 days on 4 days off
• Paid rest breaks.
• YOU can play a crucial role in maximising our capacity as a country to fight this outbreak both on a national and local level.

Qualifications

In exchange for your time, support and expertise Mitie will be rewarding those successful with a generous pay rate. Qualifications

• You will need to be a team player with an enthusiastic attitude.
• Flexible Approach to work to suit the business needs.
• Excellent customer service skills.
• Ability to go above and beyond.
• Being able to remain calm under pressure.
• Must be able to work the shift pattern discussed.

Qualifications

In exchange for your time, support and expertise Mitie will be rewarding those successful with a generous pay rate. Qualifications

• You will need to be a team player with an enthusiastic attitude.
• Flexible Approach to work to suit the business needs.
• Excellent customer service skills.
• Ability to go above and beyond.
• Being able to remain calm under pressure.
• Must be able to work the shift pattern discussed.

Health and Safety responsibilities:

• In addition, applicants must consider the following: 
• Full Personal Protective Equipment will be supplied in line with NHS standards.
• Ability to physically stand for several hours
• Full training will be provided
• Hours of work to cover a working pattern of 4 days on 4 days off
• paid rest breaks. 
• Staff facilities including refreshments provided.
• First Aid Support and facilities onsite
• As we work with a wide variety of people, including individuals who may be more vulnerable than you, we take the health and well-being of our clients and staff very seriously and sincerely, with this in mind applicants must be in general good health and not classified as in any of the COVID High risk groups therefore:
• Must not have a long-term condition.
• Must not be pregnant.
• Must not have a weakened immune system through medical conditions or therapy.

• Follow Group and company policies and procedures at all times;
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
• Use all work equipment and personal PPE properly and in accordance with training received;
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;

Information Security:

• Ensure compliance with Mitie's information security procedures in all activities;
• Proactively identify and report security risks to your manager;
• Report actual and suspected security incidents;

• Answer and direct phone calls in a polite and friendly manner
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Maintain the general office filing system

Covid-19

• Must have a good understanding of principles of lowering risk of transmission in the working environment

Work remotely:

• Temporarily due to COVID-19

COVID-19 precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Plastic shield at work stations
• Virtual meetings