£22k - £22k Per Year

Job Type

Full Time




Service Technician - Medical Equipment
Field Based (covering London and the South)

The Company

Medstrom Healthcare is a UK manufacturer of specialist hospital beds and the only independent provider of bed management services to the NHS, managing over 20% of the UK’s acute bed and mattress fleet. We supply specialist products and services to over 150 hospitals in the UK and Ireland.

We have established a strong reputation for the supply of a range of innovative products in the specialist beds and surfaces sector, both manufactured by Medstrom and also sourced via exclusive partnerships with manufacturers across Europe and the US.

We are now looking for a Service Technician to join us and provide a maintenance service, based from our Ebbsfleet service centre, working a 4 on 4 off rotation on a day or night shift.

The Benefits

- Salary of up to £22,000 per annum
- Annual bonus
- Pension
- Great training plan
- Internal rewards programme
- Develop your career with a family-oriented business
- 22 days’ holiday plus Bank Holidays

If you have a mechanical or electrical background and experience behind the wheel of a long wheel base van, this is a fantastic opportunity to facilitate the success of products that support patients’ recovery.

Working as part of a dedicated team, you will provide caregivers with the products and knowledge they need to deliver a high-quality service to patients.

At Medstrom, we pride ourselves on the quality of our team and believe that our people are what makes us great. We offer a high level of support, as well as learning and development opportunities, to ensure our employees are able to succeed.

The Role

As a Service Technician, you will deliver an efficient and high-quality maintenance, repairs and field modification service throughout the south of the country.

You will clean, test and repair products ready for customers to use, deliver and install them on site and provide demonstrations and basic training to caregivers.

Reporting to the Service Supervisor, you will:

- Keep an inventory of and order products and spare parts
- Ensure compliance with quality processes, both internal and external
- Collect dirty or failing products from the customers
- Record electrical safety testing on products
- Complete daily and weekly activity reports
- Take part in a 24/7 on-call rota

Please note, as a medical devices provider, we have strict COVID-19 PPE protocols in place within the business, therefore personal protection is of highest importance to us. You will be required to adhere to these protocols and procedures to ensure your safety at all times.

About You

To join us as a Service Technician, you will need:

- A mechanical or electrical background, gained through your studies, a professional environment, hobbies or similar 
- A full, valid driving licence with the confidence to drive long wheel base vans
- Excellent customer service skills
- A proactive "can do" attitude with a flexible outlook

Ideally, you will have experience within a hospital or caregiving environment, but this is not essential.

An electrical safety testing qualification certificate would also be an advantage, but this is by no means essential and full training will be provided.

Our business thrives on the collective support and work ethic of everyone involved in making it a success, therefore we look for candidates with the right attitude and approach to their duties. If you feel you have the right attitude, we'd love to hear from you.

Other organisations may call this role Electrical Technician, Mechanical Technician, Service Technician, Field Service Technician, Maintenance Technician Maintenance Operative, Distribution Operative, Delivery Porter, Large Van Driver, or Logistics Operative.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to develop a rewarding career as a Service Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.