CeX logo

RMA Assistant


Watford, HC

Watford, HC
3 days ago


Love gadgets, computers, phones, films or games?  CeX is the place for you.

eCommerce is the online branch of CeX - offering customers the opportunity to buy and sell from CeX from the comfort of their own home.  We are passionate about our stock, our customers, and our colleagues.

To find out more about CeX please visit our website: webuy.com

Job Profile
RMA Assistant

Task Areas, Responsibilities:

  •  Receive and checking of a wide variety of electronics
  • Hands on experience with nearly all of the products CeX Sells
  • Supporting the tech heads at the RMA centre with daily tasks
  •  Assist in quality checks with repaired items
  •  Maintain regular store and department interaction
  • To react accordingly to tasks set out by the RMA Manager
  • To deliver/ receive training as required
  •  Process/log stock

Work Environment (Internal And External Interfaces)

Reporting: RMA Manager

External:  Suppliers/ Stores


  • RMA Manager
  •  Ecommerce & Logistics Manager
  • Store employees
  • E-commerce

Experience, Abilities, Qualifications

Personal expertise

  • Basic understanding of store operations
  • Willingness to show initiative
  • Communication and presentation skills
  •  Affinity with DVD, Games, Mobile phones, Electronics and Computing products
  • Effective Communication
  •  Interpersonal and Conflict management skills
  • Positive attitude
  •  Self motivated
  • Good Technical skills are ideal

Professional expertise:

  •       Experience in a admin/ Repair environment preferable
  •       Retail experience preferable

Objectives: Effective running of department