Receptionist / Restaurant Front of House Reception & Reservations Host

AWD online

London, London

JOB DETAILS
SALARY
£13 / Per Hour
JOB TYPE
London, London, UK
Full-time
ADDITIONAL COMPENSATION
(includes share of service charge) + excellent benefits
LOCATION
London, London
POSTED
1 day ago

Restaurant Front of House Reception & Reservations Desk Host / Receptionist who has excellent customer service and communication skills with a polite and professional telephone manner and previous hospitality experience working in similar role in a fast-paced, high-end environment is required for a highly recognised, premier steakhouse based in Central London.

 

 

SALARY: £13.00 per hour (includes share of service charge) + Excellent Benefits

 

LOCATION: Central London   

 

JOB TYPE: Full-Time, Permanent

 

 

JOB OVERVIEW

 

We have a fantastic new job opportunity for a Restaurant Front of House Reception & Reservations Desk Host / Receptionist who has excellent customer service and communication skills with a polite and professional telephone manner and previous hospitality experience.

 

Working as a Restaurant Front of House Reception & Reservations Desk Host / Receptionist you will be the first point of contact to all guests visiting or calling the restaurant. You will ensure all guests are greeted in accordance with the company’s high standards, providing a friendly, courteous and professional manner at all times.

 

As a Restaurant Front of House Reception & Reservations Desk Host / Receptionist you will be punctual and reliable with impeccable quality standards of presentation. You must have a positive attitude and behaviour and be open-minded to the company’s excellent customer service style. The company take pride in looking after their guests with an American culture of warm, friendly hospitality.

 

As Restaurant Front of House Reception & Reservations Desk Host / Receptionist you will be part of an institution that opened their first restaurant in New York City in 1977. The company’s London branch opened in 2015 and occupies a prime corner site in the stunning, art-deco Adelphi Building. Priding itself as being known as one of London's best Steakhouses.

 

 

APPLY TODAY

 

If this job looks like your ideal position, then please send in your CV as soon as possible for our Recruitment Team to review.

 

 

DUTIES

 

Your role as Restaurant Front of House Reception & Reservations Desk Host / Receptionist will include:

 

  • Welcome guests, by greeting them in person or on the telephone

 

  • Deliver excellent standards of service to all guests, providing a friendly, courteous and professional manner at all times

 

  • Liaise with Kitchen and Restaurant management teams to ensure all booking information and specific requirements are adhered to and followed

 

  • Deal with any guest requests and report these to the kitchen and restaurant staff as required

 

  • Maintain and adhere to the company’s quality standards of presentation at all times

 

  • Ensure the reception area is clean, tidy and presentable prior to and during each shift

 

  • To consistently portray the company in a positive manner to all guests and visitors

 

  • To comply with all health and safety requirements of the restaurant, reporting any maintenance issues or concerns to the onsite manager

 

 

CANDIDATE REQUIREMENTS

 

  • Previous experience as a restaurant receptionist within a fast-paced environment

 

  • Passion for delivering excellent guest experiences with a friendly disposition to smile

 

  • Excellent telephone manner and excellent spoken English and comprehension required

 

  • Impeccable appearance and interpersonal skills

 

  • Availability to work full-time and be flexible

 

  • Ability to work under pressure

 

  • Proof of eligibility to work in the United Kingdom

 

 

COMPANY BENEFITS

 

  • Competitive salary including share of the service charge

 

  • Bonus scheme = up to 10% of salary, paid at Christmas

 

  • Clothing Allowance £250

 

  • Staff referral bonuses of £500

 

  • Structured training and development program

 

  • 50% off at company restaurant when dining with friends and family

 

 

HOW TO APPLY

 

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

 

JOB REF: AWDO-P7536

 

Full-Time, Permanent Hospitality Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

 

AWD online operates as an employment agency

 

awdonline | http://www.awdo.co.uk

About the Company

AWD online