If you thrive in a challenging and fast-paced environment, we might be your perfect match. We don’t like to sit still, which is why we always treat every day like it’s day one. It’s that kind of spirit that drives our success now and in the future. And you could be part of it.
It’s as simple as this: Work Hard. Have Fun. Make History.
Amazon Logistics is looking for an Operations Supervisor to support the Shift Manager to drive innovation and execution in transportation networks. You should have the drive to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.
The ideal candidate requires leadership experience in the transportation delivery industry or a similar fast-paced logistics/distribution environment as you will:
# Support daily management of department duties.
# Deputise for the Shift Manager as required.
# Carry out debriefs of all staff and ensure that paperwork is accurately and fully completed.
# Carry out duties in accordance with Standard Operating Procedures (SOPs.)
# Carry out security checks prior to the end of the shift.
# Assign work to staff as required to support the workflow and daily metrics.
# Support the Shift Manager by ensuring there is sufficient resourcing for your function including call outs for training needs, absence and performance management, coaching and continuous monitoring of department productivity.
# Support in the development of a strong culture of health and safety practices and initiatives through the compliance with legislation and policy.
# Assist with the training of new associates to ensure they have the right knowledge to carry out tasks required.
# Assist the Shift Manager with tracking, trending and reporting of departmental metrics.
# Assist the Shift Manager in analysing and understanding the reasons behind success and failure in meeting departmental and Delivery Station goals.
# Tracking and reporting of hours and schedules for staff.
# Review and update SOPs and metrics as required.
# Follow up and solve process-related area issues as required.
# Improve flow of product through the area.
# Ensure vehicle and equipment defect reporting is completed to a high standard.
# Manage customer service escalations and interface with driver and customer where necessary.
# Be able and willing to work to flexible schedules/shifts and commit the time required to get the job done.
Operations Supervisor - Nights basic Qualifications:
# Excellent communication skills (written and verbal)
# GCSE Maths & English, grade C or above (or qualification equivalent)
# Meets or exceeds departmental production goals
# Demonstrated problem solving and analytical skills
# Willingness to train and learn new skills
# Experience in coaching and mentoring others to succeed
# Able to handle long and short term multiple tasks, whilst working in a fast paced, ambiguous environment
Operations Supervisor Nights preferred Qualifications:
# A good understanding of commercial vehicle operations is desirable.
About our Rewards:
We’ll expect you to go the extra mile, but we’ll also make sure you’re well rewarded. As well as a competitive salary, stock units and site performance-related pay potential, we offer a whole host of other benefits, including an employee discount. Additionally, you will find yourself in a stimulating environment where you can develop processes as well as yourself as an individual by working with some of the best and brightest minds in the industry. Our rapidly growing organisation also offers many opportunities for building a diverse and rewarding career.
To apply for this position, please click on the apply button!
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Amazon takes data protection seriously and respects EU and local data protection laws. Unless you express otherwise, by submitting your CV you authorize the hiring Amazon company to store your personal information in the electronic database maintained by Amazon Corporate LLC. in the USA or one of its affiliates for the purpose of assessing your suitability for this and future job vacancies and to pursue your recruiting process. If at any time you want your personal data to be deleted, you simply need to notify the hiring Amazon company. Amazon will not share your personal information with any third party without your prior consent. As part of your interview process with Amazon you may be asked to authorize the hiring Amazon company to separately verify your application data and personal background through a third party service provider.