Marketing Website Production Executive

Confused.com

Cardiff, WA

JOB DETAILS
HEADQUARTERS
Cardiff, WA, UK
LOCATION
Cardiff, WA
POSTED
30+ days ago

Want to work on a website that is seen by millions? Do you love websites, how they work and enjoy creating amazing online customer experiences?

Confused.com is looking for an experienced Website Production Executive who will be responsible for a range of regular website content updates, website launches and best-practice initiatives via our CMS.

This is a varied and interesting role in our website team that works closely with many areas across our business including SEO, PPC, marketing, development, UX, design and product. It requires someone with great experience of editing websites, strong day-to-day content management experience, flawless attention to detail, excellent people skills, a drive to keep learning in all things online and pride in their work.

As the first ever price comparison site in the UK, we’ve been trailblazers in the industry and in the technology sector since we began. Yet our success is built on more than technology. We’ve developed a strong and vibrant culture, where people who enjoy doing what they do are constantly finding ways to do it even better and we want to ensure we offer the best benefits for their hard work.

Confused.com is working towards a hybrid model of remote and in-office working and we have recently introduced the new online desk booking system. We continue to review and update our benefits to what best suits our best assets, our people.

    Responsibilities

    • Owning and completing day-to-day content website edits, updates and launches via our Sitecore CMS.
    • Confidently answering CMS-based queries and tickets, assisting our content editors with website updates and CMS builds. This will include running formal CMS training, creating documentation and improving editor experience in our CMS.
    • Working as part of our small website and development team to keep the website in good technical condition and optimised.
    • Working closely with our UX team to champion the Confused.com written and visual brand, striving to improve the experience for our customers every day.
    • Working with and interpreting the needs of various non-technical teams to deliver working solutions on our website.
    • Reporting website data to the business as required, sharing insights and suggesting improvements based on data.
    • Be part of the conversion rate optimisation team, which includes owning and launching A/B and MVT CMS tests.


    About you

    • Strong proven experience of working with content management systems.
    • Strong proven previous experience of editing websites and delivering web projects, all to the highest standards and within fixed deadlines.
    • Proven experience in supporting and training multiple content editors in updating websites via content management system/s.
    • Experience of working in an Agile development environment and working with developers, or you’re keen to develop in this area.
    • Excellent organisational skills as well as a track record of working independently and completing tasks to the highest of standards.
    • You can express yourself with clarity, having excellent verbal and written communication skills and patience.
    • HTML and analytics skills a bonus.

    Confused.com is proud to be an equal opportunity workplace. Diversity is celebrated here, and we’re committed to building an inclusive environment that stretches from our culture to our business solutions. We also understand that 9-5 isn’t for everyone, so we can work with you to create a flexible working pattern that suits your requirements.

    We’re currently working as a hybrid model of home and office-based working. But you may be asked to go into the Cardiff office weekly.

    Some of our benefits include:

    • Discretionary cash bonus based on personal and business performance
    • 28 days holiday
    • Group pension scheme
    • Flexible working patterns
    • Employee Assistance Programme (EAP)
    • New starter buddy scheme
    • SimpleHealth Scheme

    If you would like to know more please get in touch.

    About the Company

    Confused.com