Salary

£12k - £12k Per Year

Job Type

Full Time

Posted

4 days ago

Description

Employer description: 

CST Ltd provides IT support services to over 300 clients ranging from small businesses, up to nationwide corporates. Our clients include well-known companies as well as education organisations and over twenty charities. We have built our success on providing the highest level of service to form productive long lasting partnerships. 

Overview: 

We are currently going through a strong period of growth and looking for great people to join our fantastic team in Wooburn Green. We work exceptionally hard in a rewarding and fun environment.

Candidates must have excellent customer service and troubleshooting skills, with a real passion for technology and support are essential.

This is a great opportunity to join a growing organisation with opportunities for progression and training. 

Main responsibilities:

  • To provide onsite IT support to schools
  • Maintaining accurate time keeping and the ability to work in a team
  • Escalating issues to the Resource Manager (where required) in a timely manner

The candidate should have experience in some of the following but training will be provided:

  • Windows SBS 2008, Server 2012 R2 and Server 2016
  • Microsoft Exchange, Office 365, Active Directory Sync
  • Active Directory, Group Policy Management, Print Management
  • Remote Desktop Services - Dell Hardware (Desktops, Laptops, Servers and iDrac)
  • SmoothWall and Sophos

Desired skills and personal qualities:

  • Strong customer service skills
  • Excellent communication skills
  • Ability to prioritise case load and manage time effectively
  • Proactive approach to improving the quality of service we provide
  • Ability to pass DBS Checks

If you hold a driving licence, this will be a bonus / highly beneficial. 

Desired qualifications:

5 GCSE's, A*-C grade, including Maths and English. 

Working week: 

Work hours vary between 8am-5pm & 9am-6pm / Monday - Friday / 37.5hrs per week.

Future prospects: 

Potentially, you’ll gain a full time position if you successfully complete the apprenticeship programme. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.


About the Company

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QA LIMITED

QA Apprenticeships is the stand-out, quality provider of IT and business apprenticeships, supporting both employers and candidates in England and Scotland with award-winning apprenticeship programmes.

We pride ourselves on the quality of our programmes which are designed to give apprentices best-in-class skills for the workplace, and include industry relevant qualifications accredited by Microsoft, City & Guilds and the APM. We are proud to be the first IT apprenticeships business rated Ofsted 'Outstanding'​ and our apprenticeship training was described as “world class” by Ofsted when they graded us.

With our apprenticeship programmes you can grow your own talent. Our range of high-quality programmes provide training from GCSE level all the way up to MSc — taking bright, enthusiastic young people from your local area and training them in the specific skills your business needs.

92% of QA employers say we add value to their business. Our high-quality programmes quickly build school and college leavers’ foundation skills, relevant to their job role in your business — so they can perform in their role and deliver productivity straight away.

We ensure all aspects of our service meet our high quality standards, not just training — from recruitment to on-programme support.

We set the standards in learner support for apprenticeships — in fact, 99% of our learners mark us as either good or excellent. The result? More QA apprentices pass their programme and our withdrawal rates are low.

And, we're part of QA, the market leader in IT and commercial training with a 25-year history and teaching over 500,000 UK professionals every year.

To find out how to bring a “world-class” apprentice into your business, contact our team today on 0345 074 7825 or employanapprentice@qa.com.

Company Size

100 to 499 employees

Founded

2009