IT Capacity Manager


Nottingham, MID

Nottingham, MID, UK
Nottingham, MID
30+ days ago
Capacity Manager - EITS UK&I- Infrastructure Performance Team

We are looking for an experienced Capacity Manager to join our new Infrastructure performance team. We are investing in our service and operations capabilities by building brand new teams across our IT Services department so it's a particularly exciting time to join us.

About the team

You will be a part of an infrastructure performance management team and drive capacity management practices across multiple technologies within our large corporate IT infrastructure and client applications.

Our ability to continually provide a world class service for our clients is of paramount importance, and a key differentiator for Experian in the market place. We are looking for a person with a keen operational mindset, who is passionate about service, and leads from the front.

Experian leverages leading-edge technologies to support our clients, and as such, we also provide a unique opportunity to grow your strengths in a variety of the very best tools used to support our core infrastructure and client-facing applications - both within our own data centers and cloud-based services.

Equally, we use technologies such as ServiceNow, Splunk and Dynatrace to provide insight, manage and monitor the environment. You will directly use these and other vendor proprietary management tools to seek new and proactive ways to leverage them to their full strength to automate, orchestrate, and continually improve our capacity management capabilities.


What is a Capacity Manager - responsible for?

As an experienced IT Capacity Manager you will joining an exciting new UK&I Infrastructure Operations team, based in Nottingham. (Currently homeworking until further notice). You will bring experience of implementing process and governance and a thorough technical understanding of the components within a large corporate environment. As an Influential communicator with strong persuasion and negotiation skills you will bring functions together to consistently manage capacity of the IT infrastructure and business applications across the estate.

Utilising your experience this is an opportunity to work in an end to end role offering a different lens, to ensure consistency in approach at component level, minimum standards are maintained, and trigger points are understood and effective to prevent avoidable capacity constraints.

It is process-orientated, but with a need to be able to understand and converse technical concepts and principles from infrastructure through to application level requirements, whilst monitoring and reporting on the effectiveness of availability and capacity management and making recommendations for improvement.

This is a great opportunity for someone who is passionate about a making a meaningful impact on the way a business operates.

For more information about Experian IT Services, our culture and our offering, check out our interactive guide here:

Why choose us?

Our colleagues' health and wellbeing is a top priority for us, that's why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it's your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Who are Experian?
We unlock the power of data to create opportunities for consumers, businesses and society. At life's big moments - from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers - we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we've helped consumers and clients prosper, and economies and communities flourish - and we're not done.
Our 17,200 people in 44 countries believe the possibilities for you, and our world, are growing. We're investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Could this be the role for you? Apply now to start your journey with Experian.
To learn more about our culture and what it's really like to work here, check out our LinkedIn and social media channels using the hashtags #ExperianLife and #ExperianWay.

About the Company