Job Type

Full Time




Head of Integrated Commissioning (Social Care)

Ealing Council

The closing date is 11 February 2021

Job overview

We are looking for an experienced senior commissioner in health and social care to lead the established integrated commissioning team for adults and children in Ealing. This is a joint post working for Ealing Council and NHS Ealing Clinical Commissioning Group. The post holder will be based at Perceval House, 14-16 Uxbridge Road, W5 2HL and will be able to work remotely in line the Councils response to national COVID-19 restrictions.

The post holder will manage a team of commissioners covering older adults, learning disabilities, mental health, independent living & community equipment, drug and alcohol and childrens social care and health services.

Main duties of the job

The post holder will report jointly to the assistant director, commissioning and use of resources within the council and the managing director of Ealing Clinical Commissioning Group (CCG). You will have an in-depth knowledge and understanding of legislation and national policy relating to the health and welfare of both adults and children and young people; expert knowledge of all aspects of the commissioning process; detailed knowledge and experience of structures, purpose and national policy relating to the NHS and local government, and proven ability to function effectively within these structures.

You will also have proven ability to manage multiple projects and staff across different departments, including motivating and mentoring individuals and teams, the ability to exercise prudent judgement within constrained timescales and resources in the light of competing pressures, and proven ability to manage funding streams.

About us

You will be an excellent communicator at all levels and to a variety of audiences and will have a thorough understanding of demographic profiling, health inequalities and health and social care issues in a diverse community and a commitment to adhere to and promote equalities legislation and local policy.

Informal discussions are welcome by contacting Mary Palmer, Interim Head of Integrated Commissioning, on 07749 714809 or via email at

Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. Ealing follows safer recruitment practices to protect children and vulnerable adults. The post holder will be subject to an enhanced Disclosure and Barring Service (DBS) check.

Ealing Council terms and conditions will apply but secondment from the NHS can be arranged if appropriate.

This post is subject to Ealing's enhanced vetting process.

Job description

Job responsibilities


To oversee the effective commissioning of health and wellbeing services for residents of all ages within the London Borough of Ealing to enable people who need care and support to live with dignity and independence in the community and to avoid social isolation.

To contribute to the strategic development and implementation of integrated commissioning opportunities, making use of legal flexibilities, to deliver service redesign and efficiencies across Ealing Council and Ealing Clinical Commissioning Group (CCG).

To work in partnership with health and social care providers to build local capacity and to promote positive outcomes and safe, high quality care for service users, patients and carers.

To work with other local authorities and health commissioners to maximise opportunities for achieving economies of scale and joint approaches to commissioning.

To lead for Ealing Council and CCG on development of joint working, communication and promoting mutual understanding of each other's priorities, processes and organisational cultures.

To provide commissioning advice and leadership to support and inform an evidence-based approach within ethical frameworks for developing high quality, equitable services and programmes to improve outcomes and reduce health inequalities.


Strategic Leadership

  • Provide strategic leadership, effective management and seamless delivery of integrated commissioning services across Childrens & Families and Adults' Services. Oversee the fulfilment of all relevant statutory responsibilities through an effective, high-performing function capable of delivering Council and CCG priorities.
  • Direct teams under their remit to actively seek, gather and collate evidence of best practice and timely feedback from residents and service providers to drive continuous improvement within the service and exceed performance and quality targets where possible in order to deliver safe, high quality services for Ealing residents of all ages.
  • Play a lead role in working with the Council, the CCG clinical leads and service providers to formulate and implement strategic policy and planning.
  • Ensure that commissioning is undertaken in line with equality, diversity and anti-discriminatory practice.

Stakeholder Engagement

  • Coordinate with the Director of Adults' Services, the Director of Childrens Services and the CCG Managing Director on all issues relating to services commissioned jointly within the Borough. Provide information and guidance to Members and Clinicians, regarding portfolio lead areas as required.
  • Coordinate with other local authorities and commissioners of health services in London and nationwide to maximise the opportunities for achieving economies of scale and joint approaches to commissioning.

Collaborate with the Director of Public Health and other key stakeholders to support the development of the joint needs strategic assessment (JNSA) and other mechanisms for promoting health and wellbeing of the Ealing population.

  • Reinforce a continuous service improvement culture ensuring that the Commissioning function is highly customer-orientated and places high regard on the direct views of service users, carers and residents.
  • Lead on the strategic commissioning of social care and health services from the independent sector including voluntary and community groups. This includes working with the Corporate Team who manage the grant application and evaluation processes, overseeing the health and social care grant including setting strategic priorities, and ensuring effective ongoing monitoring and evaluation of grants.
  • Lead on co-ordination of key partnership boards and provider forums, to ensure good stakeholder and market engagement in strategic review, commissioning and service re-design, performance and value for money judgements.

Transformation, innovation and change

  • Develop local strategies to respond to national and local priorities.

Provide oversight of major improvement projects, ensuring officers within the service deliver projects to time and budget and that robust, effective governance and reporting are in place.

Resource management

  • Develop and foster commissioning partnership arrangements across both Childrens and Adults' commissioning including the Better Care Fund and programmes associated with it, managing this within Ealing CCG and Ealing Council governance and financial procedures and protocols.

Ensure resources across the Integrated Commissioning function are used in a flexible manner to cope with variations in demand and safeguard the provision of front line services to residents.

Proactively identify opportunities for bidding for additional funding to enhance delivery of services and projects in the borough.

Direct the utilisation of commissioning budgets to ensure that they are used to maximum advantage and that costs are negotiated and contained as far as possible.

Operational delivery and performance

  • Oversee service progress against key national and local performance targets, reporting issues and risks to the CCG and Council executive teams where appropriate. Instigate remedial action in areas of under-performance e.g. through performance improvement requirements from commissioned services and/or service re-design and re-investment strategies
  • Ensure that commissioning is undertaken in line with legislative requirements, seeking legal, finance and procurement advice wherever appropriate.

Financial planning/management

  • Understand and secure external funding from regional and national sources. Pro-actively identify opportunities to bid for additional funding to enhance delivery of services and projects in the Borough.
  • Ensure effective financial value is achieved in the delivery and transformation of commissioning services, considering national and local policy frameworks and the obligations to the Councils Financial Strategy and the NHS.

Person Specification



  • Degree in a relevant area

Knowledge, Skills & Abilities


  • - An in-depth practical knowledge of legislation and national policy relating to health and welfare of both adults and children and young people.
  • - Expert knowledge of all aspects of the commissioning process (needs and gap analysis, procurement, contract management and review), including detailed knowledge of the EU and UK procurement rules, policy and legislation.
  • - Detailed knowledge and experience of structures, purpose and national policy relating to the NHS and local government and proven ability to function effectively within these structures.
  • - Exceptional communication and presentation skills with the ability to communicate successfully at all levels to a variety of audiences.
  • - A thorough understanding of demographic profiling, health inequalities and health and social care issues in a diverse community and a commitment to adhere to and promote equalities legislation and local policy.



  • - Experience at a senior management level within a complex health and/or social care service.
  • - Evidence of successful implementation of service delivery partnerships within a joint commissioning services context or similar environment, understanding of current best practice in delivering value for money.
  • - Demonstrated experience of managing large budgets and other resources including evaluating competing budget priorities to achieve deliverables within the limits agreed.
  • - Demonstrated experience of delivering evidence based and measurable outcomes for service users and carers through the commissioning of services and integrated working.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not be appointed to a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website (opens in a new window). From 6 April 2017, Tier 2 skilled worker applicants, applying for entry clearance into the UK, must present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) will also be subject to this requirement. Guidance can be found here Criminal Records Checks For Overseas Applicants (opens in a new window).

Employer details

Employer name

Ealing Council


Perceval House

14—16 Uxbridge Road



W5 2HL

Employer's website