Front Office Assistant

IHG

Edinburgh, Scotland

JOB DETAILS
LOCATION
Edinburgh, Scotland
POSTED
30+ days ago

Description

About us

InterContinental Edinburgh The George has a fantastic opportunity to join the team as a Front Office Assistant

InterContinental® Edinburgh The George has been welcoming hotel guests since 1881 where it is nested in the UNESCO World Heritage area of the beautiful and cultured city of Edinburgh. At its heart are five listed Georgian townhouses, built in 1775 as homes for Edinburgh’s most prosperous citizens and with proud connections with literacy legends such as Robbie Burns and Sir Walker Scott. Today, The InterContinental Edinburgh The George offers all luxuries the service and luxury of an InterContinental® life, with charming character in our rooms, our own Printing Press Bar & Restaurant, very own Burr & Co Coffee Shop and enchanting hospitality throughout

We are looking for a Front Office Assistant we can work a minimum 24 hours per week.

At Intercontinental Hotels & Resorts® we live by the saying “Live the Intercontinental Life”, This means delivering discreet luxury service whilst offering a true sense of hospitality that money can’t buy.

Our people help to make the biggest difference– we strive for perfection in everything we do for our guests, always focussing on what is important to them and always looking to improve.  We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

Front Office Assistant, receive some great benefits:

  • £9.00 per hour
  • 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
  • Worldwide employee and friends & family hotel room rates
  • Discounts on retail and various activities through our benefit portal
  • Employee assistance programme 24/7
  • Recognition programmes
  • Opportunities for career progression and to transfer around the world
  • Meals whilst on duty
  • Opportunities to get involved in our charitable and community activities
  • Most importantly, we’ll help you grow, and develop you as an individual

Your day to day

It’s important to remember your importance and reason for completing each job- our guests! We are ‘in the know’ and love to proactively share our inside knowledge about our destination and culture- so our guests have a richer experience during their stay.

You’ll be called upon to complete a wide variety of tasks and jobs within the hotel and it’s extremely important that you remain flexible and versatile around this. This is a guest facing role, where you play a vital part in delivering a superior guest experience. 

Given the nature of this role it’s important that you have some customer service experience-whether you have previously worked in a hotel in the front office team, work in customer facing customer service role, or want to progress your career in hospitality, this may be the role for you. Along with the above, you’ll pride yourself on your high levels of attention to detail and delivering our brand standards.

If you feel you are the right candidate for the role as our Front Office Assistant, then please click ‘apply’ now!

We’d love to hear from you!

You must meet the legal requirements to work in the UK.