Salary

£19.999k - £20k Per Year

Job Type

Full Time

Posted

2 days ago

Location

Wakefield, Yorkshire

Description

FRENCH SELECTION UK
Finnish speaking IT Customer Service Advisor
IT, Help Desk, Technical Support, Customer Service, Customer Advisor, Technical Support, IT Support, Invoices, Sales administration, Sales Support, Customer Support, Credit notes, Refund process, West Yorkshire, Yorkshire, Finnish, Scandinavian
Salary: cca. £20,000 p.a. + Benefits
Location: Wakefield area, West Yorkshire
At commutable distance by car from Huddersfield, Wakefield, Leeds, Shepley, Denby Dale, Kirkburton, Skelmanthorpe, Holmfirth, Halifax, Brighouse, Grange Moor, Flockton, Dewsbury, Barnsley, Bradford,Doncaster, Rochdale, M1, M62,  West Yorkshire, South Yorkshire
Ref: 362SCF

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference 362SCF
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

*** Candidate must be a car owner as the company is difficult to reach by public transport ***
*** Open to recent graduate too, training will be provided ***

The Company:
Our client is a fast growing company selling their products across Europe.

Main duties:
To provide IT related technical support and customer service for new and existing clients with orders, deliveries, payments and refund process also help them to find the right products.

The Role:
- To maintain and develop the relationship with new and existing clients in order to maximise the sales on the European market
- To organise, manage and track delivery
- To manage existing accounts
- To provide technical support on the helpdesk
- To deal with aftersales enquiries and complaints
- To deal with IT related technical and products problems
- To provide excellent standards of customer service
- To liaise with other departments internally to resolve customers queries

The Candidate:
- Fluent in Finnish (written and spoken)
- Fluent in English (written and spoken) to high standard
- IT help desk, technical customer service experiences required
- IT studies would be a strong advantages
- Experience in the IT sector is a bonus
- Excellent telephone manners
- Able to work independently and as part of a team
- IT Literate and numerate
- Car owner due to the company's location (no local public transport)

The Salary:
cca. £20,000 p.a. + Benefits

*** Candidate must be a car owner as the company is difficult to reach using public transport ***
*** Open to recent graduate too, training will be provided ***

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

About the Company

French Selection UK

French Selection UK, the leading consultancy specialising in the recruitment of French, German, Spanish, Russian & Italian speaking professionals and executives throughout the UK.

Nationwide recruitment service for permanent positions and fixed-term contracts, from graduate entry to management level:

Export Sales & Business Development
Export Sales Coordination, Administration
Customer Service, Account Manager
Engineering, Technical Sales & Support
Logistics, Purchasing & Supply Chain
Marketing, Product Development
Online Marketing, Social Media, SEO
Human Resources
Accountancy, Credit Control
Office Management, PA & EA

French Selection UK provides specialist recruitment expertise in language jobs across a broad range of industries and services, from small and medium-sized companies to multinational groups.

We also recruit for positions with an international exposure without a foreign language, and key multilingual roles based in France, Germany, Spain, Italy and Benelux.

"It is our unique understanding of local requirements combined with our powerful nationwide sourcing facility which enables us to select the best candidates throughout the UK, and further afield when required"

Company Size

20 to 49 employees

Industry

Other/Not Classified

Founded

1998

Website

http://www.french-selection.co.uk