£9.01 - £11.01 Per Hour

Job Type

Contractor, Full Time


30+ days ago


Gi Group are working on behalf of an Wakefield based logistics company in the recruitment of a Customer Service Advisor.
This is an excellent opportunity if you are looking to build on your own career within a large team in a vibrant and challenging environment and market.

The role will start on the 05/10/2020 working from 08.00am until 17.00pm each day.

Pay: £9.01 per hour

Key Responsibilities:
* Acting as a first point of contact for a large customer base
* Data entry
* Liaising with key customer base, on an incoming call basis
* Investigating progress of orders, ensuring timely deliveries
* Using various IT packages
* Dealing with various courier companies on a daily basis regarding delivery status and collections

Person Specification:
* Exposure of working within a demanding customer service environment, with strong attention to detail
* Excellent telephone manner and written skills
* Exceptional interpersonal and communication skills
* Highly motivated with excellent initiative
* Ability to meet deadlines/targets and prioritise workload
* Proficient in MS Office applications, specifically Microsoft Excel

If you meet the above criteria and would like to apply for the role of Customer Services Advisor please send your CV. Gi Group in the UK provides recruitment, staffing and workforce management services to local and national clients of all sizes, placing an average of 15,000 temporary and permanent staff into work nationwide each week across many market sectors.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited and Grafton Professional Staffing Limited. We are committed to protecting the privacy of all of our candidates and clients. Following some recent changes to data protection laws we have updated our Privacy Policy. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group UK website.

About the Company


Gi Group

Gi Group consultants understand how important it is to take the time to get to know you and find out what you want from your next role. It’s about finding the perfect fit – the people, the culture and the prospects.

Whether it is a short-term temporary contract or a permanent career move, we will do our best to make sure it’s right for you. Our wide range of clients are always looking for good people for many diverse and varied roles.

We have great opportunities in the Automotive Manufacturing, Catering & Hospitality, Contact Centre, Driving, Industrial, Food Production, Logistics & Warehouse  and Office & Commercial fields.

Company Size

500 to 999 employees