30+ days ago


Credit & Collections Analyst


· Oversees analysis on customer credit worthiness within established guidelines to make recommendations regarding extension of credit and credit amounts
· Assists in the establishment and implementation of credit and collections policies to maximize sales, improve collections of customer accounts receivables and reduce outstanding aged accounts receivable balances by working in conjunctions with VP’s, Account Executives, CSM, and Legal
· Oversees the processes responsible in crediting qualifying new and existing customers
· Leads the establishes policies and procedures for review and follow-up of delinquent customer accounts receivable balances.
· Engages with customers, sales and finance to understand and resolve undisputed collection issues
· Provides operational support for accounts receivable balances outsourced for collections

Financial Transactions
· Is responsible for customers open balances collections, trial balance reconciliations, unapplied payments & unapplied credit memos reconciliation

Tracking and Communication
· Manages pro-active collections activities to highlight customer balances due in the current period and implement procedures for customer communications to obtain assurances of payment within payment terms

· Monitors accuracy of customer data in accounts receivable database to assist in collections activities
· Assists by providing analytical thoughts as guidance to peers on complex problems

· Provides timely recommendations to management for customer accounts receivable balances in dispute
· Oversees maintenance of customer credit and collections documentation to support audit and legal requirements
· Follows up on reporting for Supervisor as required

System & Process Efficiencies
· Leads and participates in special projects as assigned by Management
· Absorbs challenging accounts from peers
· Participates in all new and existing systems acquisitions – testing

Project Management
· Travels to other regions for training/support of GPO related projects