ALEXANDER MAE (SOUTH WEST) LTD logo

Content Editor (Graduate)

ALEXANDER MAE (SOUTH WEST) LTD

Bristol, SW

ALEXANDER MAE (SOUTH WEST) LTD
JOB DETAILS
SALARY
£19000 / Per Year
JOB TYPE
full-time
LOCATION
Bristol, SW
POSTED
6 days ago

Description

Content Editor (Graduate) £19,000 + Benefits  /  Outskirts of Worle, Weston-Super-Mare (some home working) - Own transport required

The Company:

Our client, an expert in their field is well established and deliver world-class technical support on behalf of their impressive client base. They have a fun working environment and genuinely value their employees offering great staff incentives.

The Job:
Working with impressive technology biased brands our clients Digital Delivery (DD) function creates the content for those support tools underpinned by continuous insight.

The Content Editor writes articles, specs, step-by-step trouble-shooter scripts and other support content that enable non-technical people to resolve technical problems and find the answers to general device queries.

The role requires the editor to have an excellent command of English and the ability to answer complex questions in a simple and easy-to-understand manner.

Day to day duties: Create new content in response to:
New product releases
Client requests and feedback
Social media queries (forums, twitter etc.)
Call drivers
Operating system updates/releases
Own or other’s experience (I wonder if…)
Ensure that customer’s questions return the right answers within the search tool
Review existing articles, specs and trouble-shooter script content on a regular basis
Review and update content in response to insight & feedback

Strategic requirements:
Play a key role in implementing our content strategy by providing the right content delivered appropriately
Utilise and appraise available insight
Adhere to best practice standards in content creation and delivery.

Skills/Experience:
Good grasp of spelling and grammar with a clear writing style with good attention to detail
Ability to explain complex processes clearly and without ambiguity
Image and text editing familiarity (e.g. Photoshop, Fireworks, etc)
Basic HTML

The Person:
Ideally an English, Creative Writing, Journalism Graduate or similar
Confident pro-active approach – able to propose & crucially follow through  Technically capable, curious independent thinker- with a passion for Technology and Gadgets
Adept in problem solving & resolution, Team player with a ‘can-do’ attitude, Ability to work independently and meet deadlines
Diligence, attention to detail and the mindset of taking pride in your work and must be self-motivated

The Salary: £19,000 + Benefits
Location: Outskirts or Worle, Weston-Super-Mare (some home working) Own transport required.
The Hours: Monday to Friday 9am – 5pm
The Benefits: AMAZING working environment, table tennis table / gaming area / break out area / outdoor space / nerf guns / casual environment / lovely people! 20 days + 8 days Bank Hols, enrolment into company pension, Employee benefits/discount scheme (Perkbox) and Spotify group subscription, FREE Parking!

About the Company

ALEXANDER MAE (SOUTH WEST) LTD logo

ALEXANDER MAE (SOUTH WEST) LTD

Alexander Mae is a leading recruitment agency in Bristol and the South West which provides permanent, contract and temporary recruitment services to a wide range of clients across a number of industry sectors.

Established by a pair of accomplished recruiters with a passion for recruitment and people we deliver effective recruitment strategies by sourcing the top talent in the market and building healthy, long-term relationships between high calibre candidates and respected organisations across every assignment we undertake. We do this by meeting each client and candidate and understanding each individual requirement from team fit, culture, experience and values to long term goals.

From entry level roles to senior level positions, our recruitment expertise spans across many role types and industry sectors including:

Administration | Secretarial & PA | Reception | Team Management & Middle Management | Executive Appointments | HR, Recruitment & Training | Legal | Financial Services | Insurance | Customer Service | Sales | PR & Marketing | Accounts & Finance | IT & Technology

With over 40 years of combined experience and expertise in the recruitment industry, our understanding of the jobs market in Bristol and the South West is unrivalled.

If you’re looking for a job, have a vacancy to fill, or you just want a bit of advice, give kim a call on 0117 905 5035, or email me at kim@alexandermae.co.uk and I will be delighted to help...

COMPANY DETAILS
COMPANY SIZE
1 to 9 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
https://www.alexandermae.co.uk