£17.5k - £17.5k Per Year

Job Type

Full Time


5 days ago


Job Title: Cleaning Supervisor

Based: Solihull

Salary: £17,500 per annum

Job Type: Permanent, Full Time

Closing Date: 8th February 2021

The Trust is a family of charities & community of people supporting those most in need in the West Midlands.  They want everyone, regardless of age or circumstances, to feel secure, have opportunities and to thrive

The services provided include:

  • Safe, affordable and well-maintained alms-housing
  • Residential and extra care
  • Community and housing related support
  • Services to advance the opportunities of children and young people in need

Everything they do is rooted in their 370 year history and driven by their vision for the future

Job Role:

The Trust is looking for a full-time (35 hrs per week) experienced Cleaning Supervisor to work across its housing and care services. The post holder will be based in Olton, Solihull but will oversee a team of staff working across their independent living and residential care services (approx. 14 hrs/wk) as well as participating on a cleaning rota themselves (21 hrs/wk). As the Cleaning Supervisor, you will ensure that the Trust provides a first class cleaning service across all of its sites and to residents who purchase a private service from the Trust

In return, the Trust will provide lots of support, training and opportunities to progress in your career

Job Duties:

Key responsibilities:

  • To undertake all aspects of general cleaning duties as required in both a planned and responsive way
  • Understand the needs of and build excellent relationships with the people who live within and work at the schemes
  • To ensure that all paperwork is completed daily by yourself and your team.
  • To ensure that confidentiality is maintained
  • To promote paid for domestic services to residents within the Trust’s Independent Living Schemes
  • To ensure that new private clients have a domestic service agreement in place, setting out tasks expected, frequency and costs

Staff Management

  • The supervision and support of all cleaning staff; focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty
  • To run staff meetings and support delivery of staff training where applicable
  • To induct new staff and support the training of the team
  • Managing staff rotas and covering shifts as required
  • Monitoring of all cleaning activities; including planned and unplanned inspections and audits
  • Ensuring all staff are aware of and comply with relevant Health and Safety policies and procedures

Resources and Health & Safety

  • Monitor and replenish cleaning materials and resources
  • To ensure that tools and equipment are in good working order, reporting any faults to the appropriate Manager
  • To ensure that cleaning materials are used appropriately, in accordance with manufacturer’s instructions and COSHH regulations

Key Requirements:

  • An enhanced DBS check will be taken up for the successful candidate
  • The post holder will be asked to fulfil a wide range of duties, so a flexible, methodical and organised approach is required
  • As part of a small team you will need to be reliable and able to maintain an excellent record of attendance and timekeeping
  • You will need to achieve and complete works sometimes to strict timescales, and completing jobs to a high standard is of paramount importance
  • The Trust is very much a customer service organisation and therefore all employees must treat the residents with courtesy, respect and dignity at all times
  • You will be expected to have considerable previous experience in this type of work, ideally in a housing/care environment
  • Previous supervisory experience would be an advantage
  • Full driving licence
  • Shares the Trusts values

What they offer:

The Trust continues to reward staff with competitive pay rates and a number of employee benefits including:

  • Starting on 31 days holiday inclusive of Bank Holidays (increases with service)
  • An annual ‘wellbeing’ day for all staff
  • Company sick pay
  • Pension scheme
  • Employee Assistance programme
  • Long service awards
  • Ongoing career development training

Equal Opportunities:

The Trust is proud to be an equal opportunity employer who celebrates diversity and are committed to creating an inclusive environment for all employees

To apply for these roles please click APPLY button and information will be sent to your inbox

IMPORTANT: Please read through this information carefully as this must be completed to submit your application fully

Please note should sufficient applications be received they reserve the right to close this vacancy at any time and recruit at any stage. They always encourage all interested applicants to apply at their earliest convenience to avoid disappointment

Candidates with the experience or relevant job titles of; Domestic Cleaner, Cleaner, Cleaning Assistant, Commercial Cleaning Operative, Waste Operative, General Cleaner, Cleaners, Cleaner, and Hygiene Operator will also be considered for this role