30+ days ago


Billing Assistant (12 month FTC)-(200000A2)


Freshfields Overview

  • we show respect to everyone

  • we are there for one another

  • we are open with each other

  • we are positive role models

We think and work globally - we don’t just say we are one firm; we act like one firm right across the world. We work wherever our clients need us. This is how we define ourselves, not by reference to where we have offices. Cross-border work isn’t just what we do, it is what we excel at. We understand what it really takes to work across different legal systems and commercial environments and to bridge language and cultural gaps.

Function Overview


Role summary/purpose of job

Key responsibilities and deliverables

  • Order work in progress reports, audit reports and draft bills from the Firm’s global practice management system.

  • Create and format time reports in excel to accompany draft bills, for those clients that require them.

  • Accurately process cost transfers, write offs and deletions, in the Firm’s global practice management system.

  • Review instructions received from partners and PAs to ensure they meet local regulations and do not contravene internal billing policies.

  • Process client bills on to the Firm’s global practice management system, ensuring that client fee deal agreements, local regulations, tax requirements and internal billing policies have been adhered to.

  • Investigate any billing queries raised and report back to the relevant individual, offering suggestions/solutions where necessary.

  • Prepare, process and upload electronic invoices to clients via various ebilling systems, understanding the specific requirements of each.

  • Be a point of contact for partners, fee earners and business support colleagues in local offices, for any billing related questions or queries.

  • Train new team members on billing processes, as required.

Key requirements

  • GCSE Maths and English or equivalent

  • Good knowledge of Microsoft Word and Excel.

  • Good numeracy skills – (should be confident with numbers and able to reconcile) - essential.

  • Previous experience in a billing environment and knowledge of billing systems is desirable.

  • Flexibility – able to work non-standard hours, sometimes at short notice


  • Clear and concise written and oral communication skills.

  • The ability to build working relationships with a range of people at all levels.

  • Good presentation skills.

  • Proactive approach with a 'can-do' attitude.

  • Identifies and communicates opportunities to improve the way that work is done.

  • Excellent organisational and time management skills with the ability to manage tasks efficiently.

  • Works successfully as part of a team, sharing knowledge, collaborating with and supporting colleagues.

  • Excellent customer service skills with a helpful and responsive approach.

  • Flexible in approach and adaptable to change.

  • Resilient and calm under pressure.

  • Motivated, results and delivery focused with a commitment to quality of work and attention to detail.

  • Takes ownership of tasks and gets things done.

  • Actively looks for personal learning and development opportunities.

  • Demonstrates sound judgement.

  • A commitment to the highest level of integrity.

  • Focuses on analysis of issues and finding the right solutions.

  • An understanding of working across cultural boundaries.



:Finance Support




:Day Job

Employee Status


Job Type


Job Posting

:Dec 2, 2020, 5:02:39 PM