Job Type

Full Time


7 days ago


We're supporting our clients as they adapt to a new world in the wake of COVID-19. We're now recruiting for roles which will help our clients to deliver vital services and to resume business wherever possible. Home-based role

About the role:

Working directly with customers to collect information, sell additional products and services to current customers, and ensure customers' needs are met. Designing processes for informing customers of rates, shipping date, anticipated delays and any additional information needed by the customer. Managing processes for claims, overages, shortages and damages. Following organizational policies and procedures and maintaining clear and direct line of communication within the organization to meet customer requirements.

What you will do:

•Create, develop and close opportunities from a mix of both existing Capita customers and new logo acquisition within the key account segment (£100k pa - £1m pa).
•Lead virtual bid teams, designers, estimators and operational support teams through the sales cycle, following the Capita sales governance process
•Responsible for the negotiation and closing of new business opportunities.
•Responsible for an annual sales target as agreed with the Business Unit Director
•Involved in the full range of new business sales activities, such as cold calling, account planning, seminars.
•Develop multiple relationships across your accounts from executive level down to operational level. Work across multiple disciplines so that the full Capita IT&N portfolio can be positioned to your customer.
•Work closely with the marketing department, gaining leverage from activities & events.
•Develop relationships with partners & suppliers to influence customer's preferences.
•Build, maintain and manage a sales pipeline in line with monthly, quarterly and annual targets

What we are looking for:

Must have experience in a similar role within an IT sales business
Preferred Cisco experience
•Proven track record demonstrated by consistently achieving/exceeding sales targets
•Multi-level selling skills, spanning all levels within an enterprise sales team
•A strong team player across the related internal business functions
•Strong networking skills with a mix of existing contacts within large enterprises.
•Exemplary presentation skills with experience of presenting to a variety of levels within the IT .
•Although not a technical role, some conceptual understanding of the full range of IT Infrastructure and Audio-Visual solutions.
•Experience of selling multi discipline IT Infrastructure & managed services preferred.

About Us:

At Capita IT Services, we're connecting people to the services they need the most, from application and service management, to data-centre and cloud capabilities. We're delivering innovative digital and managed services to customers across the UK, including the NHS, DVSA and BAE Systems. Our teams are helping the West Midlands Police to deal with more than 2,000 calls a day and securing data for Energia customers in Ireland. Join us and discover better ways to support the digital and IT needs of the future

What's in it for you?

•A competitive basic salary
•23 days holiday (rising to 27) with the opportunity to buy extra leave
•The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
•Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave...and plenty more
•Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.

All interviews, assessments and background checks will continue to take place online, to completely remove the need for face-to-face contact. All Capita colleagues who can work from home should do so; and where it is not possible for colleagues to work remotely, we have taken important steps to protect those working from Capita's offices. Social distancing, enhanced hygiene and safety measures are already in place at all Capita locations that are open to protect our colleagues and manage the risk of COVID-19. The welfare of our people is of paramount importance to us, and we're doing everything we can to keep our colleagues and customers safe during this time.